At Monolith Networks, we are committed to protecting the privacy and security of our clients, website visitors, and anyone who interacts with our IT and cybersecurity services. This Privacy Policy outlines the types of information we collect, how we use that information, and the steps we take to ensure your data is handled with the utmost care and in compliance with applicable laws.
We collect information that you provide to us voluntarily through various interactions, such as when you fill out a contact form, request a quote, sign up for our services, or communicate with our support helpdesk. The personal information we collect may include your name, email address, phone number, company details, and any other information you choose to provide.
In addition, we automatically collect certain technical data to enhance your experience on our website. This includes your IP address, browser type, operating system, and data related to how you use our website. We may also use cookies and similar technologies to personalize your experience, track your preferences, and improve our website functionality. You can manage your cookie preferences through your browser settings.
The information we collect is used for the following operational purposes:
Monolith Networks utilizes SMS messaging strictly for operational, support, and security purposes. We do not engage in SMS marketing, and we will never send unsolicited text messages. Our SMS services (powered by RingCentral) are used specifically to:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Monolith Networks takes the security of your data seriously. We implement enterprise-grade security measures—including encryption, firewalls, and secure access controls—to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we utilize industry-best practices (such as Zero-Trust architecture), please be aware that no data transmission over the internet is completely secure.
We may work with trusted third-party service providers (such as cloud hosting, backup providers, and communication platforms like RingCentral) to help us operate our business. These third parties are granted access to your information only as strictly necessary to perform their contracted tasks and are legally obligated to protect it in a manner consistent with this Privacy Policy.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by industry compliance regulations.
You have the right to access, update, or request the deletion of your personal information at any time. If you wish to exercise these rights, please contact our team.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted directly on this page.
If you have any questions or concerns regarding this Privacy Policy, your personal data, or our SMS practices, please contact us at: (303) 282-4934.
