Privacy Policy

Privacy Policy — Firstline Networks LLC dba Monolith Networks

Last Updated: May 21, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Users can opt in to receive SMS communications by visiting our website and submitting their phone number through our forms while checking the consent box agreeing to receive text messages from FIRSTLINE NETWORKS LLC DBA MONOLITH NETWORKS. Users may also opt in by texting HELP to (303) 282-4934.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company referred to as either “the Company”, “We”, “Us” or “Our” refers to:
    ‍
    FIRSTLINE NETWORKS LLC DBA MONOLITH NETWORKS
    3709 W. Jetton Avenue, Suite 203
    Tampa, Florida 33609
    United States
    ‍
  • Cookies are small files placed on Your computer, mobile device, or other device by a website containing browsing data and preferences.
  • Country refers to: Florida, United States.
  • Device means any device that can access the Service such as a computer, cellphone, or tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Third-party Social Media Service refers to any social network or website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically from the use of the Service.
  • Website refers to FIRSTLINE NETWORKS LLC DBA MONOLITH NETWORKS, accessible from: https://www.monolithnetworks.com/
  • You means the individual accessing or using the Service, or a company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information including, but not limited to:

  • First and Last Name
  • Email Address
  • Phone Number
  • Address, City, State, Province, ZIP/Postal code

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include IP address, browser type and version, pages visited, time and date of visits, time spent on pages, device identifiers, and diagnostic data.

SMS Privacy Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Technologies We use may include Cookies, Web Beacons, Pixel tags, and Scripts. Cookies may be Session or Persistent Cookies.

We use Cookies for purposes including Website functionality, user authentication, analytics and reporting, user preferences, and marketing/remarketing. You can instruct Your browser to refuse Cookies or indicate when a Cookie is being sent.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service
  • To manage Your Account
  • To process transactions and fulfill contracts
  • To contact You via email, phone, or SMS
  • To provide customer support
  • To send marketing and promotional communications
  • To improve our website, services, and marketing
  • To analyze trends and user activity
  • To comply with legal obligations

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We may retain Usage Data for analytics, security, and legal compliance purposes.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of Your jurisdiction where data protection laws may differ. By using Our Service and submitting information, You consent to this transfer.

Delete Your Personal Data

You have the right to request deletion of Your Personal Data. You may access and update Your information through account settings or contact Us directly to request deletion. We may retain certain information where legally required.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.

Law Enforcement

We may disclose Your Personal Data if required by law or governmental authorities.

Other Legal Requirements

We may disclose Your Personal Data to comply with legal obligations, protect Company rights or property, prevent fraud, protect user safety, or defend against legal claims.

Security of Your Personal Data

We use commercially reasonable measures to protect Your Personal Data. However, no method of transmission over the Internet or electronic storage is completely secure.

Analytics

We may use third-party analytics services including Google Analytics.

For more information about Google's privacy practices, visit: https://policies.google.com/privacy

Email Marketing

We may use Your Personal Data to send newsletters and marketing communications. You may opt out at any time by using the unsubscribe link included in our emails or by contacting Us directly.

Payments

We may offer paid products or services through third-party payment processors such as PayPal, Stripe, or Authorize.net. We do not directly store payment card information.

Behavioral Remarketing

We may use remarketing services like Google Ads and Facebook Ads to advertise on third-party websites after You visited Our Service based on Your browsing activity.

Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from anyone under 18 years of age.

Links to Other Websites

Our Service may contain links to third-party websites not operated by Us. We are not responsible for the privacy practices or content of third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page. You are encouraged to review this Privacy Policy regularly.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

FIRSTLINE NETWORKS LLC DBA MONOLITH NETWORKS
3709 W. Jetton Avenue, Suite 203
Tampa, Florida 33609
United States

Website: https://www.monolithnetworks.com/
Privacy Policy: https://www.monolithnetworks.com/privacy-policy
Terms & Conditions: https://www.monolithnetworks.com/terms-and-conditions

Email: info@monolithnetworks.com
Phone: (303) 282-4934